Converge Blog
Practical notes on putting AI to work.
Written for owners and operators who want a starting point, not a strategy deck.
AI for Small Business: You Don't Need a Strategy. You Need a Starting Point
Not sure where to start with AI in your small business? Start with one repetitive process that takes hours from your team. Here's a practical approach.
Where should a small business start with AI?
Start with one repetitive process that takes hours from your team every week. Choose something predictable, measurable, and easy to review, like answering routine customer questions, preparing reports, processing invoices, or drafting proposals. Get that process working first. Measure the hours you give back to your team. Then expand.
The Converge First Process Test
From the post — five checks for a strong first process
Repetitive
Your team does it over and over again.
Time-consuming
It takes meaningful hours from your team every week or month.
Predictable
Most of the work follows a recognizable path.
Measurable
You can compare the time and effort required before and after AI takes on the repetitive steps.
Human-controlled
Your people remain responsible for the decisions, exceptions, customer relationships and accountability.
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